Mvintage Jewellery is guaranteed for one year from original purchase date (against presentation of original receipt). If you come across any issues with your jewellery within the warranty period, please contact firstname.lastname@example.org , quoting either Order Number (if item was purchased online) or Receipt Number (if item was purchased in one of our stores), and kindly highlight issue together with an attached photo. Our Expert Technical Team will evaluate the case and revert with a report within 10 working days. Team might ask to see product to investigate further, therefore, you may be requested to drop item at one of our stores accordingly. It is at the discretion of the team to accept or reject the claim. In case item is deemed faulty, you will either be granted an exchange, repair or credit note equivalent to the value of the product at the time of purchase.
The following conditions fall within the one-year warranty:
The following conditions are not covered by the warranty: