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Join our Team
The Retail Manager role is a key role in the company and focuses on ensuring that retail operations of Mconcepts Ltd, including Mvintage jewellery and kikki.K stationery, run smoothly and that sales targets are achieved.
Duties and Responsibilities
- Reporting and working alongside Brand Manager for both Mvintage and kikki.K
- Acting as the main point of contact for all Shop Managers and Retail Staff during all shop opening hours Mon-Sun
- Training new staff and always updating staff members with the latest campaigns and general marketing communication
- Developing and maintaining an Operational Manual
- Finalising staff rosters and optimizing hours on the shop floor alongside Shop Managers
- Ensuring all shops have optimum stock levels and packaging at all times
- Collecting feedback from the shopfloor regarding product, service, and campaigns, while making sure that all campaigns are being measured correctly
- Ensuring all shops are always replenished with all that's needed to run smoothly, including small change, stationery and other day-to-day essentials
- Monitoring and colleciton of z-reads and their reconciliation from all shops as well as running of monthly reports
- New Staff recruitment
- Setting targets and ensuring that they are reached by every shop and team
- Ensuring that staff is engaged and motivated
- Conducting performance reviews of Shop Managers and Retail Staff
- Ensuring all shops are following company's operational procedures
The Ideal Candidate
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- High work ethic
- Reliable and committed individual
- Ability to work under pressure in a fun creative fast paced environment
- Data oriented with ability to analyse data and come up with trends and reports
- Exceptional customer service skills
- An explainer who can recruit and train new staff
- At least 2 years experience in retail in a managerial position
- Proven record of successful targets and performance
- Organized and methodical
- Ability to build rapport and win others
- Team player
- Driven and competitive in nature
An attractive salary package is offered to the right individual. Get in touch with us today!
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If you have what it takes and would love to grow your carreer in retail management, apply for this position by sending us your Letter of Application and your CV to jobs@mvintage.com
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The Shop Manager role is focusing on the smooth running of daily store operations and ensuring maximisation of sales and reaching of sales targets.
Duties and Responsibilities
- Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Staff and Customer support
- Sell Mvintage jewellery according to campaigns and customer needs/wishes
The Ideal Candidate
- High work ethic
- Reliable and committed individual
- Ability to work under pressure in a fun creative fast paced environment
- Data oriented with ability to analyse data and come up with trends and reports
- Exceptional customer service skills
- An explainer who can recruit and train new staff
- At least 1 year of experience in retail in a supervisory or managerial position
- Proven record of successful targets and performance
- Organized and methodical
- Ability to build rapport and win others
- Team player
- Driven and competitive in nature
An attractive salary package is offered to the right individual. Get in touch with us today!
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If you have what it takes and would love to grow your carreer in retail management, apply for this position by sending us your Letter of Application and your CV to jobs@mvintage.com
TimeRetaRetail
We are looking for outstanding Full-Time Sales Assistants to join our successful Mvintage team in our shops in Valletta, Sliema and Paola. Due to further growth we are offering this opportunity and recruiting individuals on a full-time basis. If you have a true passion for fashion and unparalleled customer focus, this could be the perfect opportunity for you!
You will deliver an unmatched shopping experience for our customers making their experience memorable, engaging with them through your outgoing personality, and giving them exceptional customer service through your knowledge of our products and the inspiration behind each unique design.
You will work hand in hand with the Shop Manager, and with the rest of the team towards achieving store sales targets and maintaining store standards, ensuring all collections are merchandised according to set guidelines.
Previous experience in sales is an asset but if you have a passion for fashion and love helping customers with a confident, helpful and friendly approach, we would like to hear from you. All necessary training will be given.
If you would like to apply for this position, please send us your Letter of Application and your CV to jobs@mvintage.com
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We are looking for a fun, enthusiastic and organized individual to join our growing team in our brand new HQ in Malta as a full-time Receptionist/Customer Support Officer. If you have a passion to delivering positive experiences and unparalleled customer focus, this could be the perfect opportunity for you!
Duties and Responsibilities
- Handling all of the Mconcepts customer support and after-sales queries, including emails, social media, live chat, and phone calls.
- Managing all front-desk reception duties, including taking phone calls and directing them to individuals internally
- Ordering of office supplies
- Handling of post
- Assisting office visitors
- Receiving deliveries to the company
- Organizing and booking company travel engragements
- Organizing company events
- Offer administrative support to the administration team during peak periods within the company calendar, as requested
The Ideal Candidate
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- Experience in a previous administrative/front-desk role
- Ability to communicate clearly in verbal and in written English
- Impressive organizational skills with great attention to detail
- A good level of Computer literacy, including use of emails, basic Excel and Word skills
- A positive individual with a willingness to help and assist on several queries
- Problem solver, pro-active and can-do attitude
- Ability to work independently and to meet deadlines
If you feel this is a perfect role for you and would like to apply for this position, please send us your Letter of Application and your CV to jobs@mvintage.com